Importance of Counselling
In general, as a human relations technique, Couliseling is essential for effectiveness in managing human resources. Specifically, it forms a prerequisite. to perform the preceding personnel functions of performance appraisal, promotion, transfer and separation. The need for counseling arises from a variety of employee problems. When these problems exist, employees benefit from the help and understanding. For example, an employee feels insecure about transfers or dismissals. Hence, counseling is necessary in such cases. Another employee becomes hesitant to take the risk of added responsibilities that are required by a promotion; therefore, he compensation growing on the job.
Problems are of different nature volume because of the complexity of human beings. Most problems that require counseling have some emotional content. It is almost impossible for any human being to have always an optional emotional balance. However, the level of patience varies from one person to another. But in all cases, suppression of emotional problems is dangerous both to the individual and the organization because it may result in low morale and reduced performance. Similarly, if emotions get out of control then the worker may do such things as are harmful to their own best interests and those of the organization. He may leave his job because of a trifling conflict that seems large to him or he may undermine morale in his department. Hence, managers want their employees to maintain good mental health and instead of ignoring their problems, they try to channel their emotions -along some constructive lines, so that they would work together effectively. The basic objective of counseling is overall mental development of subordinates mental maturity. Specifically, it is aimed at helping the subordinate:
(1) To understand himself better and to gain knowledge about his potential strengths and weaknesses.
(2) To gain an insight into the dynamics of his behavior by providing necessary feedback.
(3) To increase his personal and interpersonal effectiveness by helping him in analyzing his interpersonal competence.
(4) To set targets and goals to be achieved.
(5) To prepare alternate action plans for improving on his performance and behavior.
(6) To provide an atmosphere of genuine concern about his difficulties. Tensions, worries, problems etc., so that he can freely discuss and share his views with the counselor.
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